Flying with Turkish airlines means we must land at Istanbul first, and then take a second flight to our final destination.
It was around 10:30 pm when we were heading to the transit area through the hand luggage control point.
Too many people… and too little time …. Time zone changes coasted us one hour.
There was a guy standing at the small entrance at this area checking the passport and the boarding pass of each of us and… asking about their destination… which is a bit non sense as he already checked the boarding pass… but it was OK…. Until he paused… greeted one of his colleagues…. And started talking with him….
One of the passengers said:” we are late …. Can’t you see…?” Another one yelled:” are you an idiot ... we will miss our flight…” and beeing too late responding to the people’s anger …. He found himself knocked to the ground and people just passing to the gates carelessly trying not to step on his lying body….
Finally, we were at the gates… and that was great … until we needed some water….
I got a little bottle and paid in Euro, but the lady gave me the change in Turkish Lira!! Money wise it was nothing… but I hated that she fooled me ….So I collected all the euro cents that I have and asked her to take them and the Turkish lira and give me back my Euros “I can’t ma’am it is cancelled….” She said coldly … but I insisted and eventually got what I want …. And right before I leave a former customer was returning to her … apparently with the same problem and she… told him the same answer….so he grabbed her neck… pulled her across the bench… pulled her hair … and kept hitting her head against the table …. “ you don’t treat people this way you arrogant idiot failure “ he said “ you don’t take them for fool and you don’t rumble something in your language because stranger won’t understand it… it is IMPOLITE … travellers are tired… exhausted… tense…. And you don’t get to treat them like this and get away with it ….”
When he finished, he looked up to the girl’s colleague and saw the “please stop and leave” in his eyes …. The customer let go the girl and headed to the gates leaving the guy holding the euros in his trembling hand
Finally … the “gate open “… boarding …. And a long flight home
The situations are true, but of course, that was not the way we handled them, though I wish it was… it is not violence... it is simply how frustrated I become when I face all the carelessness, the lack of logic and the huge inconsideration from other …
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